Design principles for cognitive artifacts

@article{cognitiveartifacts-red4,
   apice = {CognitiveartifactsRed4},
   author = {Norman, Donald A.},
   doi = {10.1007/BF02032391},
   eissn = {1435-6066},
   issn = {0934-9839},
   journal = {Research in Engineering Design},
   month = mar,
   number = 1,
   pages = {43--50},
   publisher = {Springer},
   title = {Design principles for cognitive artifacts},
   url = {https://link.springer.com/10.1007/BF02032391},
   urlpdf = {https://link.springer.com/content/pdf/10.1007/BF02032391.pdf},
   volume = 4,
   year = 1992
}