Per anno
- The Butlers Framework for Socio-Technical Smart Spaces
(articolo in atti) — Roberta Calegari, Enrico Denti
- Privacy Through Anonymisation in Large-scale Socio-technical Systems: Multi-lingual Contact Centres across the EU
(articolo in atti) — Claudia Cevenini, Enrico Denti, Andrea Omicini, Italo Cerno