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3 documents  /  tag : contact centres  /  BISON
page_white_powerpointPrivacy Through Anonymisation in Large-scale Socio-technical Systems: Multi-lingual Contact Centres across the EU (INSCI 2016, 14/09/2016) — Enrico Denti (Claudia Cevenini, Enrico Denti, Andrea Omicini, Italo Cerno)
page_white_acrobatPrivacy Through Anonymisation in Large-scale Socio-technical Systems: Multi-lingual Contact Centres across the EU (paper in proceedings, 2016) — Claudia Cevenini, Enrico Denti, Andrea Omicini, Italo Cerno
wrenchBISON — Big Speech data analytics for contact centres (01/01/2015–31/12/2017)