The OPEN Process Framework: An Introduction

@book{open02,
   apice = {Open02},
   author = {Firesmith, Donald and Henderson-Sellers, Brian},
   isbn10 = {0201675102},
   isbn13 = {978-0201675108},
   month = {21st December},
   publisher = {Addison-Wesley Professional},
   title = {The OPEN Process Framework: An Introduction},
   year = 2001
}